By accessing or using the website of Freeman Solutions 250 Ltd ("Freeman Solutions", "we", "our", or "us"), you agree to be bound by these Terms and Conditions. If you do not agree with any part of these terms, please do not use our website or services.

These terms apply to all visitors, users, and customers who access our website at www.freemansolutions.co or engage our services in any capacity.

Freeman Solutions 250 Ltd provides technical consulting, waterproofing solutions, construction chemicals, and construction hardware across Rwanda. Our services include site inspections, diagnosis and reporting, specification and proposals, certified application, and warranty support.

All services are provided subject to a written quotation issued by Freeman Solutions. Services are not considered booked or confirmed until a quotation has been accepted by the customer in writing and, where applicable, a deposit has been received.

All quotations are valid for a period stated on the quotation document (typically 30 days) unless a shorter period is required by market conditions for material pricing.

Prices are quoted in Rwandan Francs (RWF) unless otherwise stated. Final pricing may be adjusted if site conditions discovered during the works differ materially from those described at the time of quotation, in which case we will obtain your approval before proceeding.

Quotations cover the scope described in the quotation document only. Additional works requested during the project will be quoted separately before execution.

Payment terms are stated on each quotation or invoice. Unless otherwise agreed in writing, a deposit may be required before works commence, with the balance due upon completion or as otherwise specified.

We accept cash, bank transfer, and mobile money. Payment is due within the timeframe stated on the invoice. Late payments may be subject to suspension of warranty coverage until the account is settled.

The customer must provide reasonable site access to Freeman Solutions personnel at agreed times. This includes access to areas requiring inspection or works, water and electricity where available, and a safe working environment.

The customer is responsible for disclosing all known information about the property, including previous repairs, structural issues, and any hazards, before inspection or works commence.

If site access is delayed or unavailable, project timelines may be adjusted accordingly, and reasonable charges may apply for aborted site visits.

Where a warranty is provided, it is stated in writing on the quotation or warranty certificate issued for the specific project. Our standard workmanship warranty is five (5) years, subject to the terms set out in the warranty document.

Warranty coverage is limited to defects in workmanship or materials supplied by Freeman Solutions. It does not cover damage caused by structural movement, alterations by third parties, misuse, failure to perform required maintenance, or natural disasters.

Warranty claims must be reported in writing to freemansolutionsltd@gmail.com or by phone at +250 799 833 663 within a reasonable time of the issue being noticed, and prior to any third-party repairs.

Warranty coverage may be void if the customer fails to pay for the services in full or modifies the waterproofed area without our prior written consent.

All content on this website, including text, graphics, logos, images, and software, is the property of Freeman Solutions 250 Ltd or its content suppliers and is protected by applicable intellectual property laws.

You may not reproduce, distribute, modify, or create derivative works from any website content without our prior written permission.

Brand names and product names referenced on this website (including Sika products) are the trademarks of their respective owners.

You agree to use this website for lawful purposes only. You must not attempt to gain unauthorized access to any part of the website, interfere with its operation, or introduce any malicious code.

We reserve the right to restrict or terminate access to the website at any time without notice where we reasonably believe these terms are being breached.

To the maximum extent permitted by law, Freeman Solutions 250 Ltd shall not be liable for any indirect, incidental, special, or consequential damages arising from the use of this website or our services.

Nothing in these terms limits or excludes liability that cannot be limited or excluded under applicable law of the Republic of Rwanda.

Our total liability for any claim arising from a service or quotation shall not exceed the total amount paid by the customer for that specific service or quotation.

While we aim to keep all website information accurate and current, the website is provided "as is" without warranties of any kind, either express or implied, including accuracy, completeness, or fitness for a particular purpose.

Technical information provided on this website for educational purposes should not replace a professional site inspection and specification from a qualified engineer.

Our website may contain links to third-party websites. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party websites.

Inclusion of any link does not imply endorsement by Freeman Solutions of the linked site or its content.

We reserve the right to refuse service or terminate a project engagement at any time where a customer is in material breach of these terms, has failed to make agreed payments, or where continuing would put our team or the project at unreasonable risk.

Upon termination, the customer remains liable for all work completed and materials supplied up to the date of termination.

These Terms and Conditions are governed by and construed in accordance with the laws of the Republic of Rwanda.

Any disputes arising under these terms shall be subject to the exclusive jurisdiction of the courts of Rwanda.

We may update these Terms and Conditions from time to time. The latest version will always be published on this page, with the date of the last update shown at the top.

Continued use of the website or services after changes are posted constitutes acceptance of the revised terms.

If you have any questions about these Terms and Conditions, you may contact us at:

Freeman Solutions 250 Ltd — Kigali, Rwanda. Email: freemansolutionsltd@gmail.com Phone: +250 799 833 663